FAQ
Q: Is Bosun hair 100% human hair, no mix fiber?
A: Yes. Bosun only sell real human hair
Q: Can I color Bosun hair? bleach? iron? Straighten?
A: Yes, you can treat it as your own hair
Q: How's tangling and shedding?
A: Bosun hair has no tangle or shedding problem, can last over 3 years with proper care
Q: Have Bosun hair been previousely dyed? Is there silicon on it? Any chemical?
A: No.Bosun only sell pure unprocessed hair
Q: Is Bosun hair Single donor, cuticles aligned?
A: Yes. Bosun Hair only select healthy young donor who has thick and clean hair. No plit ends. No floor hair. No eggs.
Q: Can Bosun hair take heat and can it revert back to natural state?
A: Yes, no worries
Q: Is Bosun hair Double wefted for bundles?
A: Yes, and Bosun hair is full from top to ends
Q: Can Bosun hair be bleached to #613 and remain soft/silky?
A: Yes we can do that in Bosun hair factory. However bleaching is highly depends on skills and color products. Usually we recommend just order Bosun #613 hair instead.
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Q: What kinds of payment method do Bosun take besides Paypal?
A: Bosun Hair accept Western Union, Can contact Whatsapp 8615955190784
Q: When will you ship my order?
A: Usually Bosun Hair can ship within 24 hours after you've finished payment. No later than 48 hours. (Weekends/Holidays might take longer)
Q: How Long is Delivery?
A: Usually Fedex/DHL takes 3-4 business days to get to you
Q: Where can I find the tracking number?
A: Bosun Hair will send tracking number to your Email and Paypal as soon as we've shipped
Q: How do I track my package?
A: You can track your package by click here
Q: What's your refund policy?
A: We accpet 15 days return&refund. Hair need to be exact the same as we sent you.
Q: Why Did My Payment Fail?
A: Maybe incorrect cvv security code,exceeding cc limits or exceeding cc limits. Paypal doesn't accept Cash card.
Q: If I cancel my order, how Long will I receive refund?
A: If you paid via Paypal balance, you will receive in minutes. If you paid via Cards, it takes 3-5 business days, depending on your bank.
If you paid via E-check, please contact your bank to cancel the payment.